Skip to content
POLICY

Hell freezes over as Apple supports right-to-repair bill

As California legislation nears finish line, Apple suddenly switches sides.

Story text
Somewhere, ol' Beelzebub is putting on his thickest coat because Apple has endorsed a right-to-repair bill, suggesting hell has frozen over. In a letter dated August 22, Apple showed its support for California's right-to-repair bill, SB 244, after spending years combatting DIY repair efforts. As reported by TechCrunch, the letter, written to California state Senator Susan Eggman, declared that Apple supports SB 244 and urged the legislature to pass it. The bill requires vendors of consumer electronics and appliances to make sufficient documentation, parts, and tools for repairs available to customers and independent repair shops. The big exceptions are video game consoles and alarm systems. The bill has been praised by right-to-repair activists like iFixit, who says the bill goes further than right-to-repair laws passed in Minnesota and New York. Minnesota's law was considered the most all-encompassing right-to-repair legislation yet. Some activists, though, lamented that companies aren't required to sell parts and tools for devices not actively sold. California's bill, however, keeps vendors on the hook for three years after the last date of manufacture if the product is $50 to $99.99 and seven years if it's over $99.99. The bill also allows a city, county, or state to bring a related case to superior court rather than only a state attorney general, as noted by iFixit's blog post Wednesday.

Apple’s stipulations

According to what appears to be a PDF of Apple's letter shared by sites including The Verge, Apple decided to support the SB 244 bill since it has requirements around "individual users’ safety and security, as well as product manufacturers’ intellectual property." It's signed by D. Michael Foulkes, director of state and local government affairs at Apple. The letter notes that Apple was able to "engage" with the senators and staff on the bill. It goes on to list the tech giant's conditions for continued support of the bill. Those conditions include that the bill not feature a requirement for manufacturers to enable repair providers to disable device security features. Apple's letter also asked that the bill "focus on requiring manufacturers obligations to provide the documentation tools, and parts to enable the repairs performed by authorized repair channels, as opposed to a broader undefined scope of repairs." Apple also wants repair providers to mention when they're using "non-genuine or used" components. The bill, as written, also requires non-authorized repairers to provide written notice of their lack of official vendor approval. Elizabeth Chamberlain, director of sustainability at iFixit, told Ars Technica that while disclosing the use of third-party parts is reasonable, she's concerned that it "supports unnecessary fear-mongering around used and third-party parts." "I also worry that lumping used and third-party parts together will contribute to further confusion. Apple's 'unable to verify' warnings already blur the line between those categories," she added. California's final bill "should balance device integrity, usability, and physical safety" with the right to repair, Apple's letter reportedly says.

Apple flip-flops

Apple's letter is a reverse-course on the battle against right-to-repair efforts that it's been fighting for a decade, as noted via Repair.org Executive Director Gay Gordon-Byrne through a US PIRG press release Wednesday. That includes in California, where in 2019, The Verge and Motherboard reported that an Apple representative met with legislators, encouraging them to kill a right-to-repair bill over alleged consumer safety concerns. That bill was pulled soon after. In 2017, then-Nebraska state Senator Lydia Brasch was quoted as saying an Apple representative told her that if Nebraska passed its right-to-repair bill, it would be the only state to do such a thing and become a "mecca" for hackers. In 2016, there were concerns of anti-repair behavior via "Error 53," which could befall iOS devices that underwent an unauthorized repair. Despite its past, Apple is sharing support for a California right-to-repair bill that it, apparently, deems fit. Ironically, Apple's letter attempts to frame itself as a bit of a right-to-repair leader, pointing to its Authorized Repair Provider Program launched in 2016, the Independent Repair Provider Program it debuted in 2019, and its Self-Service Repair Program introduced in 2022. The latter, however, is far from covering all of the consumer electronics Apple makes and has its own criticisms. As noted by TechCrunch, this week it's rare to see a vendor speak out on the right to repair rather than speaking through an industry group. No other big name in tech has shared public support for SB 244. So why now? Nathan Proctor, senior director of US Public Interest Research Group's (PIRG's) Right to Repair Campaign, wagered a guess to Ars:
My best guess is that it's because we were able to pass a bill in Minnesota, and it has become clear that we have the ability to pass these bills. At that point, you can either try to have some input, maybe get some good PR while you are at it ... because you can't stop us. We are glad that the company has decided to do the right thing, whatever the reason.

SB 244 criticisms

Apple may say it's content with SB 244 as is, but right-to-repair advocates have their complaints. Beyond the bill not covering all electronics, iFixit, for example, cites "parts pairing, availability of calibration tools, and allowing repair tools to function in rural areas without an Internet connection." Chamberlain explained that parts pairing is used by Apple to confirm whether parts were purchased through their authorized network and have a record of repairs, while console makers may use it to "assume that a disk drive is original and trustworthy." "To eliminate parts pairing entirely, they need to find new technical ways of meeting these goals without limiting repair," she told Ars. "Until then, our best compromise is in SB 244: If manufacturers use parts pairing, they need to make their pairing software tool available to the public."

Apple’s influence

Right-to-repair advocates are hopeful that Apple's change of heart will boost the movement, including by encouraging other tech companies to show support. In iFixit's blog post, CEO Kyle Wiens dubbed Apple's support "a watershed moment for consumer rights." "It feels like the Berlin Wall of tech repair monopolies is starting to crumble, brick by brick," he said.  But iFixit and PIRG were quick to note that California's bill was already seeing success before Apple backed it. The bill passed unanimously in the Senate in May and doesn't have a vote against it in the Assembly. The final hearing in the Assembly Appropriations Committee is next week, and if it passes, it will hit the Assembly floor before it can be signed by California Governor Gavin Newsom. As noted by iFixit, it wouldn't be subject to major governor edits, like New York's right-to-repair bill was. “Apple’s support for California’s Right to Repair Act demonstrates the power of the movement that has been building for years and the ability for industries to partner with us to make good policy to benefit the people of California,” Senator Eggman said in a statement cited by TechCrunch. The strong arm of Apple, a nearly $3 trillion company that has long been a part of the California community, is notable, though. And it's likely that legislators will have to continue to consider the concerns of tech juggernauts as it looks to enact change around electronics repairability. As we saw with New York's bill, it's tough to strike an equal balance between the will of Big Tech and effectual change for the little guy. "This isn't the end-all be-all of fixing our broken relationship with electronics and the alarming churn of gadgets we see all around us," Proctor said. "It's one thing to share all the available repair materials... but what if the repair materials produced are minimal, or subpar? I think this is a long-term effort to create a robust repair ecosystem, and it's critical that manufacturers see open repair access as the expectation of their customers." Apple didn't respond to Ars' request for comment in time for publication.